FREQUENTLY ASKED QUESTIONS

Ordering and deliveries

• What are the delivery times for Varjo products?
• How will I know my order is shipped out?
• How can I place an order?

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Varjo headsets

• Can I use adapters for connecting Varjo headset to my computer?
• I shut down my computer, but the headset does not turn off
• The headset image does not update when I move.

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Varjo services

• What are Varjo Account and Varjo Account Portal?
• Do I need a Varjo Account or subscription to use my headset?
• Does my organization need more than one Varjo Account?

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Varjo-ready software

• Autodesk VRED Settings

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Developer FAQ

• Where can I find Unity examples?
• How to recenter or reset camera position and rotation in Unity?
• How to see Unix Time of an eye tracking recording in Varjo Analytics Window?

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