- Varjo Support
- Headsets FAQ and troubleshooting
- Starting an application
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Get started with Varjo headsets
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Get to know your headset
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Get to know Varjo software
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Ordering and deliveries
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Headsets FAQ and troubleshooting
- Upgrading to XR-4
- Connecting the headset
- Setting up the headset
- Starting an application
- Displays and image quality
- Mixed reality
- Using positional tracking
- Using eye tracking
- Using hand tracking
- Using controllers
- Using headphones and audio
- Error messages
- Varjo account and Varjo subscriptions
- Miscellaneous
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Security FAQ
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Developer FAQ
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Downloads
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Release notes
My headset does not work with SteamVR, OpenVR, or OpenXR applications
Varjo headsets are compatible with both OpenVR (SteamVR) and OpenXR. If your OpenVR or OpenXR application does not run, try the following:
- By default, both the OpenVR and OpenXR runtimes are enabled for use with Varjo headsets. In some situations you may need to enable the runtimes manually (e.g., if you have previously used another OpenVR- or OpenXR-compatible headset on your computer).
To enable the runtimes:
1. In Varjo Base, navigate to Settings > System.
2. Select Enable OpenVR or Enable OpenXR. - For OpenVR applications, make sure that you are using SteamVR™ Tracking for your headset.
- Make sure that the Varjo add-on is enabled in SteamVR. In SteamVR, navigate to Settings > Startup / Shutdown > Manage add-ons > Varjo to see if the add-on is enabled.
Tip: SteamVR status window can be opened from Varjo Base if not already open. Navigate to System tab, Pair SteamVR device > Open. In the instructions window that opens, press Launch SteamVR.
Contact Varjo Support
Didn't find what you are looking for? Reach out to Varjo Support for help.