- Varjo Support
- Headsets FAQ and troubleshooting
- Connecting the headset
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Get started with Varjo headsets
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Get to know your headset
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Get to know Varjo software
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Ordering and deliveries
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Headsets FAQ and troubleshooting
- Upgrading to XR-4
- Connecting the headset
- Setting up the headset
- Starting an application
- Displays and image quality
- Mixed reality
- Using positional tracking
- Using eye tracking
- Using hand tracking
- Using controllers
- Using headphones and audio
- Error messages
- Varjo account and Varjo subscriptions
- Miscellaneous
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Developer FAQ
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Downloads
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Release notes
I shut down my computer, but the headset does not turn off
XR-3, VR-3, and Varjo Aero
The headset is powered by the power supply unit(s). While these are plugged into a wall socket, the headset remains powered on even if you turn off your computer.
If the headset is not used for a longer period of time, we recommended you unplug the power supply unit(s) and disconnect the headset from the headset adapter(s). This will turn off the headset.
XR-1 Developer Edition, VR-2 Pro, VR-2, and VR-1
The headset is powered by the Link Box power supply. While plugged into a wall socket, the headset remains powered on even if you turn off your computer.
When the headset is not used for a longer period of time, we recommend you unplug the Link Box from the wall socket and disconnect the headset’s blue optical cable from the Link Box. This will turn off the headset.
Contact Varjo Support
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