Varjo license update
We are making an update to how Varjo Base Pro licenses are handled in Varjo Base. To continue using Varjo Base Pro features, a one-time software update is required.
The update is included in the Varjo Base version 4.15, which will be released in March–April 2026. Please update your system to Varjo Base 4.15 before May 9, 2026. If you cannot update to Varjo Base 4.15, we will additionally publish two hotfixes in March–April: Varjo Base 4.14.1 and 4.13.2.
If the update is not completed by the deadline, Varjo Base Pro features will stop working. You can still continue to use your headset.
Check the following table to see if you license is affected by this change:
|
Headset model |
License |
Update |
|
XR-4 (2023 and 2026) |
Varjo Base Pro |
Varjo Base 4.15 or one of the hotfixes is required. |
|
XR-4 (2023 and 2026) |
Varjo Base Pro and Offline package |
Varjo Base 4.15 or one of the hotfixes is required. If you cannot update, contact Varjo Support. |
|
XR-4 Secure Edition (2023 and 2026) |
Varjo Base Pro and Secure offline |
Varjo Base 4.14 or newer is required. If you are using an older version and cannot update, contact Varjo Support. |
|
XR-4 (2023) |
Varjo Base Legacy1 |
Not required |
|
XR-4 (2023 and 2026) |
Offline package |
Not required |
|
XR-4 (2023 and 2026) |
No licenses |
Not required |
|
XR-3 |
Extended compatibility package |
Not required |
1 As a standard, Varjo Base Legacy license is applied to all XR-4 Series headsets
purchased before March 25, 2025. These licenses are not affected. However, in a few cases related to device repairs or replacements, Varjo Base Legacy licenses may have been granted using a license key. In these cases, the license is also affected. Contact Varjo to verify if this concerns your license.
Contact Varjo Support
Didn't find what you are looking for? Reach out to Varjo Support for help.