Varjo license update
We are making an update to how Varjo Base Pro licenses are handled in Varjo Base. To continue using Varjo Base Pro features, a one-time software update is required before May 9, 2026.
If the update is not completed by the deadline, Varjo Base Pro features will stop working. You can still continue to use your headset.
Required action:
- Update your Varjo Base software to version 4.14.1 or 4.13.2.
You can do the update directly in Varjo Base or download the hotfixes from Varjo Account Portal Downloads > Varjo Base. The update will also be included in all future Varjo Base releases.
Affected licenses
Check the following table to see if you license is affected by this change:
|
Headset model |
License |
Update |
|
XR-4 (2023 and 2026) |
Varjo Base Pro |
Varjo Base 4.14.1 or 4.13.2 is required. |
|
XR-4 (2023 and 2026) |
Varjo Base Pro and Offline package |
Varjo Base 4.14.1 or 4.13.2 is required. If you cannot update, contact Varjo Support. |
|
XR-4 Secure Edition (2023 and 2026) |
Varjo Base Pro and Secure offline |
Varjo Base 4.14 or newer is required. If you are using an older version and cannot update, contact Varjo Support. |
|
XR-4 (2023) |
Varjo Base Legacy1 |
Not required |
|
XR-4 (2023 and 2026) |
Offline package |
Not required |
|
XR-4 (2023 and 2026) |
No licenses |
Not required |
|
XR-3 |
Extended compatibility package |
Not required |
1 As a standard, Varjo Base Legacy license is applied to all XR-4 Series headsets
purchased before March 25, 2025. These licenses are not affected. However, in a few cases related to device repairs or replacements, Varjo Base Legacy licenses may have been granted using a license key. In these cases, the license is also affected. Contact Varjo to verify if this concerns your license.
Contact Varjo Support
Didn't find what you are looking for? Reach out to Varjo Support for help.