You can download software and firmware updates for your headset and Varjo Controllers in Varjo Base. We recommend that you always use the latest supported software and firmware for your headset. Note that you will need a Varjo Account to download updates. 
Automatic software and firmware updates
To enable automatic software and firmware updates, navigate to Settings > Support > Automatically check for updates. This allows Varjo Base to automatically check and display a notification when updates are available. Varjo Base will always ask for your permission to install updates.
Manual software and firmware updates
You can manually either use Varjo Base to check for updates or select the files and update.
Check for software and firmware updates
- Navigate to Settings > Support > Sofware updates.
- Select Check for either 'Varjo Base software update', 'Headset firmware update', or 'Controller firmware update' (XR-4).
- If a newer version is available, select Download and follow the instructions to update.
Select the files and update the firmware
- Navigate to Settings > Support > Software updates > Manual update.
- Select Browse.
- Navigate to C: > Program Files > Varjo > varjo-firmware.
- Select the update you want to run.
- Select Open.
- Select Update.
For computers without internet access, you can download the files on another computer, copy the installation file over to your computer, and install. You can download the Varjo Base installation package from Varjo Account Portal Downloads. Note that the Varjo Base installation package includes the firmware updates.
Updating firmware
While a firmware update is running, open View details to follow its progress. The update process may take a while, during which your headset will restart several times. Do not disconnect the headset, quit Varjo Base, or turn off your computer while the update is in progress. If the firmware update is not successfully completed, we recommend that you run it a second time. If you still encounter a problem, please contact Varjo Support.
Important: Only use Varjo Base to install firmware updates for your headset and controllers. Never attempt to update the firmware using the SteamVR application. If SteamVR suggests you update the firmware, please ignore the notification.