- Varjo Support
- Headsets FAQ and troubleshooting
- Miscellaneous
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Get started with Varjo headsets
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Get to know your headset
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Get to know Varjo software
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Ordering and deliveries
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Headsets FAQ and troubleshooting
- Upgrading to XR-4
- Connecting the headset
- Setting up the headset
- Starting an application
- Displays and image quality
- Mixed reality
- Using positional tracking
- Using eye tracking
- Using hand tracking
- Using controllers
- Using headphones and audio
- Error messages
- Varjo account and Varjo subscriptions
- Miscellaneous
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Security FAQ
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Developer FAQ
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Downloads
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Release notes
How do I find out the model and serial number of my headset?
If you have already set up your headset, Varjo Base will display the headset model in the top-left corner. You can also find the headset model and serial number in Settings > Support under Current version.
XR-4, XR-3, VR-3, and Varjo Aero
The model name and serial number of your headset are printed on a type label located on the back support of the headband.
XR-1 Developer Edition, VR-2 Pro, VR-2, and VR-1
The serial number of your headset is printed on a type label located underneath the mask. See the instructions to remove the mask.
Contact Varjo Support
Didn't find what you are looking for? Reach out to Varjo Support for help.