Miscellaneous

• How to generate and send your headset diagnostics report? Navigate to the Support tab in Varjo Base and open Diagnostics. Varjo Base will generate the diagnostics files and save them on your computer. All files are saved in text format, and you can review the files before sending them to Varjo ... Read whole article
• The headset gets warm during use. It is normal for the headset to feel warm to the touch while in use. If your headset feels uncomfortably warm, unplug the headset and let it cool down on a flat surface with the vents on top of the headset facing up. Read whole article
• The headset shuts down automatically. Your headset will shut down automatically if it reaches its internal temperature limit. This can occur due to high ambient temperature in your environment. Please unplug the headset and allow it to cool down for 15 minutes. Read whole article
• How do I find out the model and serial number of my headset? If you have already set up your headset, Varjo Base will display the headset model in the top-left corner. You can also find the headset model and serial number in the Support tab under Current version. XR-3, VR-3, and Varjo AeroThe mode... Read whole article